Help
We'll answer your questions quickly and efficiently. What would you like to know?
For any doubts or questions, do not hesitate to contact us directly, using the available options:
Opening tickets within the platform.
24/7 customer support available by phone or email.
General Questions
Is there a limit on the amount I can withdraw?
There is no limit on the amount I can withdraw, but large transactions may require additional processing time due to security checks.
How can I contact customer support?
Our customer support is available 24/7 via live chat and email to help you with any questions or issues.
What happens if I lose a trade?
If your prediction is incorrect, you will lose the amount you invested in the trade. We always recommend managing your risks and never investing more than you can afford to lose.
Is there a demo account available?
Yes, we offer a free demo account with virtual funds so you can practice risk-free before trading with real money.
How can I improve my trading skills?
We offer a range of educational resources, including video tutorials and live webinars to help you improve your trading skills.
Does the broker have any licenses or regulations?
Yes, our broker is licensed and regulated, ensuring that we operate within international standards. Details can be found on the website.
Is it possible to trade at any time of the day?
Yes, our platform is available 24 hours a day, 7 days a week, so you can trade at any time.
What is the expiry time for binary options?
Expiry times vary from 60 seconds to several hours. You can choose the one that best suits your trading strategy.
Does the broker offer any kind of bonus or promotion?
Yes, we offer bonuses and other seasonal promotions. Check the details and terms and conditions on our website.
How does the withdrawal process work?
You can request a withdrawal at any time. The process is simple and fast, some methods are done instantly, others can take up to 24 hours. The timeframes depend on the method used. In order for your withdrawal to be processed, you must have your account verified.
What assets are available for trading?
We offer a wide range of assets, including currency pairs (forex), commodities, indices, and stocks.
How can I deposit into my account?
You can make a deposit via pix, crypto, among many other methods available globally.
What is the minimum deposit to start trading?
The minimum deposit is $10, making trading accessible to beginners.
How do I start trading with the broker?
To get started, simply register an account on our platform, make a minimum deposit of $10, and choose the asset you want to trade.
What are binary options?
Binary options are financial instruments that allow you to speculate on the direction of the price of an asset, such as stocks, currencies, or commodities, over a given period. You choose whether the price will go up or down, and if you are correct, you receive a fixed return.
